Spectrum Special Terms and Conditions

GENERAL DISCLAIMERS:

Spectrum Internet: Limited time offer; subject to change; new residential customers only (no Spectrum services within past 30 days) and in good standing with Spectrum. Service activation fee required; taxes extra in select states. SPECTRUM INTERNET: Standard rates apply after promo period. Additional charge for installation. Speeds based on wired connection. Actual speeds (including wireless) vary and are not guaranteed. Capable modem required for all Gig speeds. For a list of capable modems, visit Spectrum.net/modem. Services subject to all applicable service terms and conditions, subject to change. Not available in all areas. Restrictions apply. ©2026 Charter Communications, all rights reserved. Internet Performance: Spectrum Internet® is powered by fiber and connected to the premises by coaxial lines.

Spectrum TV: Limited time offer; subject to change; new residential customers only (no Spectrum services within past 30 days) and in good standing with Spectrum. SPECTRUM TV: Price and surcharges subject to change. Streaming apps included in qualifying Spectrum TV plans for residential customers only. TV equipment may be required, charges apply. Channel availability based on level of service and not all channels available in all markets or locations. All trademarks are the property of their respective owners. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply.

Spectrum Voice: Limited time offer; subject to change; new residential customers only (no Spectrum services within past 30 days) and in good standing with Spectrum. SPECTRUM VOICE: Standard rates apply after promo period and if qualifying services not maintained. Additional charge for installation. Unlimited calling includes calls within the U.S., Canada, Mexico, Puerto Rico, Guam, the Virgin Islands and more. Services subject to all applicable service terms and conditions, subject to change. Not available in all areas. Restrictions apply.

Phone Balance Buyout: Phone Balance Reimbursement Eligibility and Redemption Terms: Requires purchase and activation of a minimum of two Spectrum Mobile lines with at least two port-in lines (“Qualifying Lines”). Must activate all lines within 30 days of order. Payout eligible only for remaining device balance of port-in lines, excluding interest or any other fees. Buyout does not include tablets or wearable mobile devices. Credit eligibility requirements apply. Each ported line provides up to a $500 credit to be applied to total device balance for all ported lines, with a max of five ported lines or $2,500 per account. One offer per account. Must submit application form, and proof of device balance within 30 days of activation. Port-in lines must be active with previous carrier for past 90 days, must submit the latest bill statement showing proof of payment for each device, and account must be in good standing. Paid via prepaid card (no cash access and expires in 12 months). No money will be paid by you for the card. Buyout offer may not be combinable with some offers or discounts. Failure to maintain service on all Qualifying Lines for 12 months will result in forfeiture and recovery of entire buyout amounts. Services subject to all applicable service terms and conditions, subject to change. Not available in all areas. Per line activation fee, Spectrum Internet and Auto Pay required. Limited time offer; restrictions apply. © 2026 Charter Communications, all rights reserved.